Política de envío

 

Orders are shipped via the United States Postal Service First Class Mail and Priority Mail®.

Orders returned for refund will be refunded to the same method of payment: product price, less initial shipping charges.

Returns or Exchanges are accepted within 30 days of order shipping date. Free shipping on returns and exchanges within 30 days. Contact us to request an RMA pre-paid return label. Return labels must be used within 5 days of issue.

Due to lab charges, returned custom prescription orders will be refunded 1/2 the custom upfit price. Custom prescription changes will be charged for prescription remake only.

Custom Frames

Have your own frame that you still love? Send us your own frame(s) via Certified Mail® along with your Doctor's written prescription, or your monovision prescription(s) as indicated on the order form, and we will custom fabricate your lenses.  (Sunglasses includes 100% UV protection), plus shipping & handling.

Please read and sign disclaimer on the order form. In the event that your frame is damaged during the process of cutting and inserting new lenses, scratches, lost during transit, etc., we cannot be held responsible for replacement or reimbursement. The condition of your frame, wear and tear and the use of machines for custom upfit can all be contributing factors in the breakage of a frame. You will be notified immediately if any problems should arise.